![]() ![]() A timeout may occur from the time the drivers install until Kies Mini can detect. ◦When the handset goes into download mode instructed by Kies Mini, additional drivers need to be installed. Wait until the device fully boots and the process is finished before connecting again. If this occurs, disconnect and power cycle the device. ![]() ◦The Media Scan process could produce a loop if connected while in progress. Follow the onscreen instructions and after reboot, attempt to connect to Kies Mini. Backup up all desired data and then goto Menu>Settings>Privacy >Factory Data Reset. Should problems persist, the internal memory may need to be purged. It may be necessary to remove the microSD card if inserted. ◦Depending on the amount of data stored on the memory, this could impair Kies Mini ability to detect device if phone is set to Samsung Kies mode. From the Samsung instructions: How Do I Update The Software On My AT&T SGH-i897 (Captivate) Phone To Android 2.2 (Froyo) Through Kies Mini For PC? ![]()
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